General Terms & Conditions

Applicability: These terms apply to all orders, whether placed online or verbally.

Acceptance: By placing an order with us, you acknowledge and agree to these terms.

Customers: These terms apply to both individual consumers and businesses.

Order Process: Our product listings serve as invitations to treat, not binding offers. Placing an order represents a request to enter into a contract.

Order Confirmation: After you place an order, you will receive an email confirming the details. The contract is finalized once you receive this confirmation email.

Prices: All listed prices include taxes and customs duties. Shipping costs may apply separately.

Payment Methods: For your convenience, our secure platform supports payments in USD, GBP, and EUR. We accept a wide range of payment methods, including PayPal, Alipay, American Express, Discover, Visa, MasterCard, JCB, UnionPay, and Direct Bank Transfer (available in EUR, USD, AUD, GBP, HKD, NZD, and PLN). If you require an alternative payment method, please don’t hesitate to contact us, we are here to assist you.

Delivery Address: We ship to the address you provide.

Incoterm: We use the Delivered Duty Paid (DDP) rule. We therefore assume all responsibilities and costs for delivering the parcel to the address you provide.

Shipping Costs: Final prices during checkout include all shipping and custom duties. We handle all export and import formalities, fees, duties, and taxes, ensuring a hassle-free delivery right to your doorstep.

Insurance and Liability: We may insure shipments. If there is shipping damage, please report it to us within 24 hours. We are responsible for delivering a fully functional product to your doorstep.

60 Days Money-Back Guarantee: You can return any product within 60 days of receiving it—no questions asked. To qualify, the returned items must be in perfect working condition and include all original packaging and accessories.

Return Costs: For returns, we will provide clear shipping instructions tailored to your location. Please note that return shipping fees, as well as any payment platform fees, will be at your expense.

Refund Process: Once we receive and inspect the returned products to confirm they are in perfect working condition with all original packaging and accessories, we will process your refund within 30 days.

Warranty Coverage: We provide repair or replacement services for eligible warranty claims.

Warranty Period: All products include a minimum 12-month warranty, with specific durations varying by product.

Exclusions: The warranty does not cover damages caused by misuse, external factors, or unauthorized repairs.

Limited Liability: Our liability is limited to direct damages only and excludes any indirect, incidental, or consequential damages, except in cases of gross negligence or intentional misconduct.